Frequently Asked Questions

Dynamic Nutrition accepts Paypal, credit card and internet bank transfer –  MEPS FPX, Maybank 2u, Hong Leong Connect, CIMB Clicks, RHB Now, AmOnline, ESA PAY, WEB CASH, AFFiNBANK, etc

For orders shipped to destinations outside of Malaysia and Singapore,  Dynamic Nutrition is not responsible for any duties, taxes and brokerage fees associated with the shipment. Furthermore, Dynamic Nutrition is not knowledgeable about country-specific import regulations and will not be responsible for fees/damages associated with non compliance. We strongly encourage you to research all country-specific facts, information and regulations prior to placing an order.

All purchases are non-refundable.

Our products are available with stockists in many parts of Malaysia, Singapore and Brunei.

You can locate the nearest stockist here:
http://www.dyna-nutrition.com/find-a-store/

If you did not receive your package within 2 weeks, please inform us immediately.

We use reputable couriers which are trackable. Your package may be returned to us by the courier company if:
1. No one is around to receive the package after multiple attempts.
2. The package is posted to a collection point (at the nearest Post Office or as instructed by you) and no collection was made within the collection period.
3. The delivery address was invalid or wrong.

If your package is returned to us and you wish to have re-delivery, a re-delivery fee applies.

If the tracking status of your package shows that it is delivered but you did not receive the package, we will try our best to raise a dispute with the courier. However, we will not be liable for any losses incurred.

Yes. We do have few pharmacies carrying BioNatto. Please refer to our full list of stockist:

Where to buy BioNatto?

Yes, it is safe for vegetarians. BioNatto is 100% vegetable-based and our capsules (Vcap) are gelatin-free.

Maltodextrin is a food additive derived from starch. In our product BioNatto, each capsule has 0.45 grams of Maltodextrin. Consumption of 2 capsules a day means that a person will consume only 0.9 grams daily.

We believe that this quantity is insignificant to cause any sugar related problems.

Nattokinase from our product, BioNatto, is isolated from natto bean, a daily food for the Japanese for more than a thousand year.

Kindly refer to the comprehensive scientific review from our website for more details. BioNatto is an all round food supplement for cardiovascular health.

If you have any further enquiries, please contact us.

BioNatto is tested to be free for any microbe, bacteria and heavy metal. It is safe for long term consumption. The active ingredient, Nattokinase, does not affect liver function

Yes. Super Bio-Organic is suitable for pregnant lady too.

Yes. You can add half a scoop of Super Bio-Organic to his/her favorite drink or milk.

Yes, no problem.

Yes, no problem. LiveBerries have no added sugar. The mild sweetness comes from naturally occurring sugar from berries.

Yes, Liveberries is a wholefood supplement which can be consumed daily without any side effects.

Yes, LiveBerries is a very powerful antioxidant which can help improve eye health.

LiveBerries is clinically tested in USDA (US Dept. of Agriculture) clinical test called ORAC (Oxidative Reactive Absorbance Capacity) developed specifically to measure the antioxidative power of food substances. Humans need about 4,000 TE for good health. A serving of LiveBerries is clinically tested by Brunswick Labs to provide 8,000 TE.

Yes, you can. However, it is advisable that you take it after your meals.